What Is Empathy ?

Empathy

  1. Understanding another's state of mind.
  2. Awareness of the feeling and emotions of other people.
  3. It is linked to emotional intelligence- we as individuals understand what others are experiencing as though we felt it ourselves.

Characteristics

  1. Developing a positive attitude in people- reward them for their accomplishments and success.
  2. Provide mentoring and coaching assistance to those in need.
  3. Understand others- pay attention to verbal and non verbal communication, sense their feeling and perspective.
  4. Develop the skills of interacting with others irrespective of their background. This includes challenging stereotyping, intolerance towards others, thus creating an atmosphere respectable towards everyone.

Psychologists have identified three types of empathy 


  • Congnitive empathy- Is understanding someone's thoughts and emotions, in a very rational, rather than emotional sense.
  • Emotional empathy- Is known as emotional contagion and its catching someone else feeling. so that you literally feel them too.
  • Compassionate empathy- Is understanding someone's feeling, and taking appropriate action to help.











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